• Delivering a variety of services (facials, massages, manicures, pedicures, waxing)
• Greet customers warmly on the store floor – To stay with the clients throughout the treatment, escorting them to and from the reception.
• Ensure all treatments are carried out to the highest possible standard.
• Provide consistent, professional treatments.
• Assessing areas of client concerns
• Listen attentively to customers’ requirements, provide a quality service and advice to help them make their choices – Being able to understand clients “buying” signals. 
• Inspire customers to dream by introducing them to our products!
• Sell our clients cosmetics products with enthusiasm and deliver the highest quality after-sales service in order to retain customers. (You will have an excellent knowledge of the house’s products and will achieve additional sales alongside the product(s) initially chosen by the customer)
• Suggesting treatment plans, including educating the client on different services offered at Thea’s Skin and Beauty Clinic – Make specific treatment recommendations based on a client’s individual needs
• Evaluating clients’ beauty needs by asking questions and performing skin analyses.
• Explaining all treatment procedures offering aftercare advice to the clients.
• The ideal candidate will have a strong understanding of different beauty treatments and be able to provide expert advice to clients on treatment courses, cosmetic and skincare products.
• Reassuring the client about non-invasive procedures by walking them through the process
• Answering any questions, they may have.
• Ensuring a seamless and calm experience during the treatments. Ensuring that the ambiance in the department (lights, music, and temperature) are controlled to guest satisfaction.
• Upselling all clinic’s treatments and services
• Booking follow-up appointments – being in charge of your own booking column.
• Completing thorough notes of each client interaction.
• Maintaining strict client confidentiality.
• To ensure that equipment is fully operational and clean and report any defects to Salon Manager at
• any time of the day.
• To ensure your room/nail bar is fully prepared and stocked before your leave each
• evening/afternoon.
• Additional related duties as required.

• Maintaining system notes and diaries of appointments with clients and following up with them
• Handling payments for products and services
• Cleaning and sanitizing the clinic, tools and equipment in accordance with the required standards of hygiene, washing and folding towels.
• Carrying out stock controls and reporting to the manager missing supplies for orders.

• Experience using Phorest Booking System (advantage)
• A technical certification in related field
• Must have demonstrated excellent customer service skills, including active listening and the ability to set the client at ease.
• Fluent English Speaker
• A demonstrated commitment to ongoing learning and professional development is required.
• Strong verbal communication skills paired with the ability to follow directions.
• Must be emotionally intelligent (able to recognize boundaries)
• Must be always respectful of client confidentiality.
• Must be results oriented.
• Ability to work as part of a team
• Flexibility to work on weekdays, evenings and weekends, due to the nature of our business.
• Organizational and problem-solving skills
• Discretion, empathy and tact
• Flexible approach to working hours
• Well-organized and well-presented – Must always present a professional image (Clean and ironed uniform, tidy nails, light make up)
•  
• Health and safety practice
• You should be passionate person who wishes to pursue a career in the Beauty Industry.
• You should be willing to work hard to prove your value to the management, your colleagues, and our clients.

We believe in investing in our staff, as well as rewarding them for their hard work. In this role, you can expect discounts on our products and complimentary treatments, alongside a competitive salary. You’ll also earn commission on any products you sell too. On top of that, we regularly schedule training opportunities for our team and present opportunities to grow within our company.

• Every therapist at Thea’s Skin and Beauty Clinic completes an intense training program before working with clients. As a result, our therapists are more skilled in their art and bring customers an unmatched level of service and professionalism – We won’t throw you to the wolves. All employees are trained in our service protocols, so you’ll never feel lost or unprepared.
• We support your continued professional development by holding technical workshops—and yes, you’ll be paid to participate!
• We support your continued professional development! We regularly schedule training opportunities for our team and present opportunities to grow within our company.
• We provide all the tools and equipment, including implements and product. You will never be charged arbitrary fees for supplies or “redo’s.”
• Paid breaks and regularly stocked canteen with snacks and refreshment beverages while on duty.
• Competitive Salary, Bonus Program and Holiday pay – We offer above the average rate of pay, excellent commission and bonus rewards for exceptional performance and hard work.
• Family and friends’ discounts on treatments and products
• Day off on your birthday, and a Christmas Gift.
• Rolling rotas – so you know what days you’re working and what days you’re off.

• Maintaining system notes and diaries of appointments with clients and following up with them
• Handling payments for products and services
• Taking measurements and photographs as required for treatment
• Must possess an understanding of human physiology, specifically in the influence of exercise, diet, and lifestyle on treatment outcomes
• Ability to manipulate clients’ bodies into different positions for services (generally upper body strength required)
• Cleaning and sanitizing the clinic, tools and equipment in accordance with the required standards of hygiene, washing and folding towels.
• Carrying out stock controls and reporting to the manager missing supplies for orders.

• Experience using Phorest Booking System (advantage)
• A technical certification in related field
• Must have demonstrated excellent customer service skills, including active listening and the ability to set the client at ease.
• Fluent English Speaker
• A demonstrated commitment to ongoing learning and professional development is required.
• Strong verbal communication skills paired with the ability to follow directions.
• Must be emotionally intelligent (able to recognize boundaries)
• Must be always respectful of client confidentiality.
• Must be results oriented.
• Ability to work as part of a team
• Flexibility to work on weekdays, evenings and weekends, due to the nature of our business.
• Organizational and problem-solving skills
• Discretion, empathy and tact
• Flexible approach to working hours
• Well-organized and well-presented – Must always present a professional image (Clean and ironed uniform, tidy nails, light make up)
• Health and safety practice
• You should be passionate person who wishes to pursue a career in the Beauty Industry.
• You should be willing to work hard to prove your value to the management, your colleagues, and our clients.

We believe in investing in our staff, as well as rewarding them for their hard work. In this role, you can expect discounts on our products and complimentary treatments, alongside a competitive salary. You’ll also earn commission on any products you sell too. On top of that, we regularly schedule training opportunities for our team and present opportunities to grow within our company.

• Every therapist at Thea’s Skin and Beauty Clinic completes an intense training program before working with clients. As a result, our therapists are more skilled in their art and bring customers an unmatched level of service and professionalism – We won’t throw you to the wolves. All employees are trained in our service protocols, so you’ll never feel lost or unprepared.
• We support your continued professional development by holding technical workshops—and yes, you’ll be paid to participate!
• We support your continued professional development! We regularly schedule training opportunities for our team and present opportunities to grow within our company.
• We provide all the tools and equipment, including implements and product. You will never be charged arbitrary fees for supplies or “redo’s.”
• Paid breaks and regularly stocked canteen with snacks and refreshment beverages while on duty.
• Competitive Salary, Bonus Program and Holiday pay – We offer above the average rate of pay, excellent commission and bonus rewards for exceptional performance and hard work.
• Family and friends’ discounts on treatments and products
• Day off on your birthday, and a Christmas Gift.
• Rolling rotas – so you know what days you’re working and what days you’re off.