To insure that each of our client’s gets the very best treatment at the time that suits them most we have introduced a cancellation and rescheduling policy in Beauty Studio Thea.
- 24 hours cancellation policy
- 12 hours rescheduling policy
- If you are running late, you will have your treatment time shortened to avoid inconveniencing the client that has a booking after you. You will still be charged as per your original booking.
Gift Voucher Redemption’s
Cancellations less than 24 hours or No Shows where in both cases person holds a Gift Voucher will result in an automatic redemption of the Gift Voucher. Expired vouchers can not be redeemed.
Card Details Policy
During the group (3+people) booking process we are kindly asking you for your credit card details so we can charge you 10% BOOKING DEPOSIT which will be deducted at the end of your treatment. If our cancellation or rescheduling policy was not respected the booking deposit will not be returned.
Group Bookings Policy
At the Beauty Studio Thea we love to help you co-ordinate beauty treatments for your girls day out, conference, corporate event or tour group. Whether it be a conference, seminar activity, hens day, a special occasion or purely just to be pampered, our salon can cater groups: big or small.
Simply email us at firstname.lastname@example.org with your group booking inquiry.
Thank You For Your Understanding
Our cancellation and salon policies allow us the time to inform our standby clients of any availability, as well as keeping our team members’ schedules filled, this better serving everyone. Our policies are presented and provided with the best intention to offer our established and future clientele an enjoyable experience every time. Thank you for understanding and supporting our policies.
For more detailed clarifications on any of the above policies please contact reception on 01 5342632 or at 089 234 6708.