To insure that each of our client’s gets the very best treatment at the time that suits them most we have introduced a cancellation policy in Beauty Studio Thea.
- Any cancellations more than 24 hours prior to appointment will not be subject to a charge
- All cancellations within 12 hours of appointment will be subject to a charge 50% cost of the treatment
- Failing to attend your appointments without previously informing us will be subject to a charge 100% total amount.
- If you are running late, you will have your treatment time shortened to avoid inconveniencing the client that has a booking after you. You will still be charged as per your original booking.
Gift Voucher Redemption’s
Cancellations less than 24 hours or No Shows where in both cases person holds a Gift Voucher will result in an automatic redemption of the Gift Voucher.
If you need to reschedule a booking with Beauty Studio Thea please give us at least 24hrs notice. In the event of a booking being rescheduled on the day please try to inform us asap.
Card Details Policy
During the booking process we are kindly asking you for your credit card details and card expiry date. Your card details will be safely saved in our computer system and will be deleted by the end of your appointment. During the online bookings we are kindly asking you to add card details into the note section as otherwise your booking is not going to be confirmed.
Group Bookings Policy
At the Beauty Studio Thea we love to help you co-ordinate beauty treatments for your girls day out, conference, corporate event or tour group. Whether it be a conference, seminar activity, hens day, a special occasion or purely just to be pampered, our salon can cater groups: big or small.
Simply email us at firstname.lastname@example.org with your group booking inquiry.
Thank You For Your Understanding
Our cancellation and salon policies allow us the time to inform our standby clients of any availability, as well as keeping our team members’ schedules filled, this better serving everyone. Our policies are presented and provided with the best intention to offer our established and future clientele an enjoyable experience every time. Thank you for understanding and supporting our policies.
For more detailed clarifications on any of the above policies please contact reception on 01 5342632 or at 089 234 6708.